Dear Valued Customers:

Greetings! Thank you for your long-term support of Changsha Sunye Electric Co., Ltd. (hereinafter referred to as "Sunye Electric") and our products. Our company supplies and sells frequency inverters, industry-specific all-in-one machines, servo drivers , and related products worldwide. We provide comprehensive warranty and after-sales service to all customers who purchase our products through authorized channels.

Recently, some customers have reported seeing products bearing the "Sunye Electric" brand name being sold online or through unauthorized channels. We would like to issue the following official statement:

1. Sunye Electric has never authorized any organization or individual to sell our products on online platforms such as Taobao or Alibaba. Any dealer selling our products online is not an officially authorized dealer of our company.

2. The company provides warranty and after-sales services exclusively for products sold directly by us or through designated agents (collectively referred to as "authorized channels").

3. As the sources of products sold online or through unauthorized channels cannot be verified, and such products are not covered under our warranty or after-sales service policies, we strongly advise customers to exercise caution when purchasing from these channels.

4. For customers who have already purchased products labeled as "Sunye Electric" through online or unauthorized channels, please contact your seller directly for warranty and after-sales service information.

To protect your legal rights, we encourage all customers to purchase Sunye Electric products only through authorized sales channels.

Thank you for choosing Sunye Electric products! We look forward to continuing to earn your trust and support by offering high-quality products and services.

If you have any questions, please contact Changsha Sunye Electric Co., Ltd.